Please remember that uninstalling the app doesn’t cancel a subscription automatically.I signed up with Google Play
If you are using your Android device (smartphone or tablet):
- Click here to access your Google Play subscriptions.
- Select the subscription you want to cancel.
- Tap "Cancel subscription".
Alternatively, you can open Google Play Store and follow these steps:
If you can’t find the subscription listed there it’s likely that you are logged in with a different Google account. Searching in your email inboxes, you will find a subscription confirmation email from Google Play; your membership was registered with that Google Play account.
- Click on the button
- Go to “Subscriptions”
- Select the subscription you want to cancel.
- Tap "Cancel subscription".
To cancel your Google Play subscription from your computer:
For more information, please read Google Play’s article here.
- Click here to access your Google Play subscriptions.
- Find the subscription you want to cancel, it will be listed as "Nane Kids".
- Tap on the subscription and click on "Cancel".
Afterward, the subscription will be canceled at the end of the current billing cycle.
In case you aren't able to cancel your Google Play subscription, please reach out to us at the Helpwidget on the lower right corner.